How Can We Help You?

To cancel your subscription quickly, you can always contact our support team through https://support-pixpretty.tenorshare.ai. We will respond within 24 hours on weekdays and 48 hours on holidays.

Yes, don't worry. We guarantee your privacy when you browse our website or make an online purchase. Tenorshare AI will not send any emails to our users using bitcoin as a transaction method in any form. Please don't believe such emails.

Clear the cookies of your browser and make sure the network connection is good. If possible, switch to another payment method and try ordering again.

Yes, Tenorshare PixPretty offers 5 free credits everyday when you log in. If you have any questions about functionality, please contact our support center..

Creating an account is free and simple. Your account is designed to give you easy access to your information and help you manage your services. To create an account, click here.(https://accounts.tenorshare.ai/#/Login)

For various reasons — such as forgetting your password, losing access to your email address, or not being able to receive a verification code — you may not be able to log in to the Tenorshare AI Control Panel. If this happens, please do not hesitate to contact our support team, who is equipped to resolve situations like this.

If you forget your email password, you can reset it by clicking 'Forget your password' in the lower right corner. First, enter your email address, then enter the correct/valid verification code received within 60 seconds, and click the 'OK' button to change/reset your password.

Tenorshare AI values every customer that comes to us and puts customers' satisfaction as the top priority. To achieve this, we are working continuously to provide the customer a pleasant experience with better software and service. We do our best to keep response times below 24 hours in order to resolve your issue quickly and without complication.

Duplicate purchase, mistaken order followed by ordering the correct product from Tenorshare AI, and fatal technical issues with the software that could not be resolved within 30 days.

Change of mind after purchase, and not receiving the order confirmation email and registration code in time, without attempting online support or contacting staff for assistance, among other situations. For details, please refer to our full refund policy. (https://pixpretty.tenorshare.ai/refund-policy.html)

Apron Payments Ltd ("Apron") is an Authorised Electronic Money Institution regulated by the UK Financial Conduct Authority ("FCA") under firm reference number 1004915. Apron is authorised and regulated by the FCA under the Payment Services Regulations 2017 and Electronic Money Regulations 2011 (as amended and replaced from time to time) for the issuing of electronic money and the provision of payment services.

In line with regulatory requirements, customer funds are safeguarded in a dedicated refund-policy held with a UK credit institution.

Yes, VikPea offers one-click AI enhancement with intuitive sliders. The interface guides beginners through upscaling, stabilization, and color correction without technical jargon.

Most AI enhancers can output HD (1080p) and 4K video, and some go beyond. HitPaw VikPea can upscale from SD to HD, HD to 4K, and even 4K to 8K.

After you purchase Cloud Acceleration Credits, an Accelerate Now button will appear when you click the Export button in the program. Click it to start the cloud acceleration service immediately. Learn how to use Cloud Credits.

Apron Payments Ltd ("Apron") is an Authorised Electronic Money Institution regulated by the UK Financial Conduct Authority ("FCA") under firm reference number 1004915. Apron is authorised and regulated by the FCA under the Payment Services Regulations 2017 and Electronic Money Regulations 2011 (as amended and replaced from time to time) for the issuing of electronic money and the provision of payment services.

In line with regulatory requirements, customer funds are safeguarded in a dedicated refund-policy held with a UK credit institution.

Yes, VikPea offers one-click AI enhancement with intuitive sliders. The interface guides beginners through upscaling, stabilization, and color correction without technical jargon.

Most AI enhancers can output HD (1080p) and 4K video, and some go beyond. HitPaw VikPea can upscale from SD to HD, HD to 4K, and even 4K to 8K.

After you purchase Cloud Acceleration Credits, an Accelerate Now button will appear when you click the Export button in the program. Click it to start the cloud acceleration service immediately. Learn how to use Cloud Credits.